Responsibilities:

• Responsible for the product planning and execution throughout the product lifecycle, including:
  • Gathering and prioritizing product and customer requirements
  • Defining the product vision
  • Ensuring that the product supports the company’s overall strategy and goals
• Gain a deep understanding of customer experience:
  • Identify and fill product gaps
  • Generate new ideas that grow market share
  • Improve customer experience
  • Drive growth
• Create buy-in for the product vision both internally and with key external partners
• Develop product pricing and positioning strategies
• Translate product strategy into detailed requirements and prototypes
• Scope and prioritize activities based on business and customer impact
• Work closely with engineering teams to deliver with quick time-to-market and optimal resources
• Drive product launches including working with public relations team, executives, and other product management team members
• Evaluate promotional plans to ensure that they are consistent with product line strategy and that the message is effectively conveyed
• Act as a product evangelist to build awareness and understanding
• Represent the company by visiting customers to solicit feedback on company products and services

General Skills:

• Experience delivering MRDs and PRDs with prioritized features and corresponding justification
• Experience working with external third parties to assess partnerships and licensing opportunities
• Experience running beta and pilot programs with early-stage products and samples becoming an expert with respect to the competition
• A team player with a track record for meeting deadlines, managing competing priorities and client relationship management experience

Core skills and experience - 40%

• 5+ years of product management experience in IT or digital services
• Proven experience leading large-scale digital or IT transformation projects of delivering user-centric products in complex environments
• Hands-on experience with Agile delivery, Scrum, and Lean product development and working with cross-functional teams
• Skilled in building and maintaining a product roadmap aligned to business priorities
• Experience defining and tracking key performance indicators (KPIs) for product success

Technical skills and experience - 35%

• Ability to translate business needs into clear, actionable requirements and user stories
• Ability to define and communicate a clear product vision and strategy conducting discovery work 
• Ability to translate business needs into clear, actionable requirements and user stories
• Strong experience with backlog management, prioritization techniques, and release planning

Communication and documentation skills - 20%

• Excellent communication and facilitation skills
• Ability to engage with stakeholders at all levels, from executive sponsors to technical teams
• Experience of leading product demos, roadmapping sessions, and stakeholder updates

Public Sector Experience - 5%

• Experience with OPS IT project and architectural governance
• Knowledge of OPS Digital , accessibility, and cybersecurity standards